Submission of Claims
1. Email
Scan and email your claims to claims@ultramedhealth.com
2. drop off your claims to 242 Samora Machel Eastlea Harare
126 Kwame Nkrumah
Masvingo address
3. post your claims to 242 Samora Machel Eastlea Harare
Please ensure that the claim form shows the following:
• The name of the patient as shown on their membership card/ confirmation letter
• Membership number
• Authorization code
• The treatment date
• The Ahfoz tariff
• The amount charged
• Supporting documents where applicable
Turnaround time for claims processing
Specialists every 2 weeks
GPS and hospitals monthly
Laboratories.